One price, start to finish
Your quote includes the tickets, our fee, delivery and any applicable tax. What you approve is exactly what you pay. No extra line items appear later.
$0 surprises
Tickets for sold-out & in-demand events
Great seats, without the runaround.
Tell Frontix what you want to see. We track down the tickets, send you one all-in price, and only charge you once you say yes. A real person handles your order from start to finish.
- No hidden fees
- Pay only after you approve
- Real humans, fast replies
Now sourcingFrontix
Concerts & tours · floor, pit, lower bowlON REQUEST
Playoffs & finals · courtside to clubON REQUEST
Broadway & comedy · orchestra, mezzON REQUEST
Every order is sourced individually. Availability is confirmed in your quote.
Why Frontix
Buying resale tickets shouldn't feel like a gamble.
Surprise fees at checkout, listings that vanish, nobody to call when something goes wrong. We built Frontix to take all of that off your plate.
Nothing charged until you say yes
Asking costs nothing. You'll see the seats, the price and the delivery timing in writing, and you decide whether to go ahead.
Free quotes
Sourced with care
We buy from established resale channels and vetted ticket holders. If a ticket we deliver won't scan, you get replacement seats or your money back.
A person, not a bot
You'll deal with one real person who knows your order, from the first message through event day.
Your details stay yours
We don't sell personal information. Payments run through a secure processor, so we never see or store your full card number.
How it works
As easy as sending a text.
Most orders take a few messages. Here's what to expect.
- 1
You ask
Send the event, the date, how many tickets and roughly where you'd like to sit.
- 2
We quote
We reply with the best options we can find, each with one all-in price and any ticket restrictions spelled out.
- 3
You approve
Pick an option and pay through a secure link or invoice. Your order is confirmed in writing.
- 4
You go
Tickets land in your official ticketing app or inbox. We stay in touch until you're through the gate.
Example conversation
Hi! Looking for 2 seats for the stadium show on the 14th. Lower level if possible, around $400 each?You
Happy to help. Here's what I found for the 14th:
- Lower level, side view, row 12, seats together
- Lower level, near the stage, row 4, seats together
Let's do row 12!You
Done. Your confirmation and secure payment link are in your inbox. Once payment clears, the tickets go straight to your ticketing app.Frontix
Events we cover
If it sells out, we're on it.
Concerts & tours
Stadium tours, arena shows, club dates and residencies. Whether you want the pit or just want in the building, tell us your priority and we'll find the options that match.
- General admission floor and pit
- Reserved seats together for groups
- Festival passes, single-day and weekend
- VIP packages where the tour offers them
Sports
Regular season to championship games, pro and college. We compare sections and sightlines so you know what you're getting before you commit.
- Playoffs, finals and rivalry games
- Courtside, rinkside and field-level seats
- Club seats and suites
- Parking passes where available
Theater & comedy
Hit musicals, limited runs and headline comedy tours. We'll tell you plainly which seats have the best view and which are only a good deal on paper.
- Orchestra and front mezzanine
- Matinees and holiday dates
- Opening and closing nights
- Accessible seating on request
Groups & companies
Client nights, team outings and incentive trips. One contact, seats together, and invoicing that makes your accounts team happy.
- Blocks of 10 to 100+ seats
- Company invoicing and receipts
- Hospitality and suite options
- Ticket distribution to each guest
Pricing
Know the total before you commit.
Every Frontix quote is itemized and totaled in one place: the tickets, our service fee, delivery and any tax that applies. The number at the bottom is the number you pay.
Resale prices follow the market, so they can be higher or lower than the face value printed on the ticket. We'll always show you the full picture and let you decide.
Your quoteSample · illustrative
- 2 × Lower level, row 12
- $780.00
- Frontix service fee
- $78.00
- Mobile delivery
- $0.00
- Applicable tax
- $46.34
Total, all-in$904.34
Figures are for illustration only. Your quote reflects live availability, the actual fee and the tax rules that apply to your order.
Frontix is an independent ticket resale service. We aren't the original seller and aren't affiliated with, sponsored by or endorsed by any venue, team, league, performer, promoter or primary ticketing company. Resale prices can differ from the price printed on the ticket.
Questions
Things people usually ask
We only work with established resale channels and ticket holders we've vetted. If a ticket we deliver doesn't get you in, we'll get you equal or better seats, or give you all of your money back. See our Refund Policy for details.
No. Quotes are free and there's no obligation. You're only charged after you approve a specific option in writing.
For sold-out and high-demand events, resale prices are set by what the market is paying, which can be more (or sometimes less) than the printed price. Your quote always shows the full, all-in amount up front.
Often within minutes of payment. Some events don't allow transfers until closer to the date, sometimes just a day or two before. If that applies, your quote will say so, and we'll keep you posted until the tickets arrive.
If it's called off for good, every dollar you paid comes back to you. If it's moved to a new date, your tickets usually carry over. The Refund Policy covers every scenario.
No. Frontix is independent and isn't connected to any venue, team, league, artist, promoter or primary ticket seller.
After you approve your quote, we send a secure payment link or invoice from our payment processor. We will never ask you to send card numbers by email, text or phone.
Get a quote
Where do you want to be?
Send us the details and we'll come back with options and one all-in price. No cost and no commitment until you approve.
Alternate emailfrontixllc@gmail.com
Mailing addressAddress coming soon
Policies
Terms of Service
Welcome to Frontix. These Terms of Service (the "Terms") form a contract between you and Frontix LLC ("Frontix," "we," "our," or "us"). They apply when you visit frontixseats.com (the "Website"), contact us about tickets, or buy tickets from us (all together, the "Service").
Using the Service means you accept these Terms, our Refund Policy and our Privacy Policy. If you don't accept them, please don't use the Service.
Heads up: Section 13 explains that most disputes will be settled by individual arbitration rather than in court, and that class actions and jury trials are waived. You can opt out within 30 days.
1. Who can use Frontix
You must be 18 or older and legally able to enter into contracts. If you order on behalf of a business, you confirm you have authority to bind that business to these Terms.
2. What Frontix is, and isn't
Frontix is an independent ticket resale service. When you ask, we look for tickets to live events (concerts, sports, theater, comedy, festivals and similar events) from third parties such as licensed brokers, resale marketplaces and individual ticket holders, then sell them on to you.
- We are not the original issuer of the tickets we sell.
- We are not affiliated with, endorsed by or sponsored by any venue, team, league, performer, promoter or primary ticketing company. Their names appear on our Website only to describe events.
- Resale prices are driven by demand and may be higher or lower than face value.
3. Quotes and orders
Asking is free
A request sent through our form, by email or by any other channel is only a request. It doesn't commit you or us to anything.
Your quote
We'll reply with a written quote describing the tickets (with section and row when known), the all-in total, how and roughly when the tickets will be delivered, and any restrictions we know about. Ticket markets move quickly, so each quote is good only for the time stated on it and depends on the tickets still being available.
When an order is final
An order exists once (a) you approve a quote, (b) we confirm the order in writing, and (c) your payment is received in full.
When we may decline
We may decline any request, or cancel any order, if we can't obtain the tickets, if a quote contained an obvious error, or if we suspect fraud. If we cancel after you've paid, we refund you in full.
4. Prices, fees and payment
- Prices are quoted in U.S. dollars unless noted otherwise.
- The total in your quote already includes our service fee, any delivery fee and any tax that applies. You won't be charged more than the approved total for that order.
- Payment is due in full at the time you approve, through the secure checkout link or invoice we email you. We never request card numbers by email, text or phone.
- If something about a charge looks wrong, please contact us first so we can fix it. If a chargeback is filed on an order we fulfilled as promised, we may, where the law allows, cancel the related tickets and pursue the amount owed.
5. Delivery
We deliver tickets using the method listed in your order confirmation, usually a transfer to the event's official ticketing app or an electronic ticket. Some events hold transfers until shortly before the event, so timing can vary. Your quote will list the expected timing, and we'll update you if it changes.
Please give us accurate delivery details and accept transfers promptly. We can't be responsible for a failed delivery caused by incorrect details or a transfer that wasn't accepted. If we can't deliver the tickets you ordered, you may choose comparable or better replacement tickets at no extra cost (if available) or a full refund.
6. Refunds
Refunds, cancellations and postponements are covered in our separate Refund Policy, which is part of these Terms.
7. At the event
Entry is controlled by the venue and event organizer, not by Frontix. Their rules apply to you, including security checks, bag policies, age limits, ID checks and codes of conduct. Some tickets are restricted (for example, tied to a named account or not transferable); we'll tell you about any restriction we know of before you buy. We aren't responsible for an event's content, timing or quality, or for decisions made by the venue or organizer.
8. Things you agree not to do
- Give us false information or pay with a card or account you're not authorized to use.
- Resell tickets bought from us where that would break the law or the event's terms.
- Access or probe our systems without permission, or disrupt the Website.
- Scrape the Website or use bots or other automated tools on it.
- Pretend to be someone else or misstate your connection to anyone.
- Upload viruses or other harmful code.
9. Our content and other people's trademarks
The Frontix name, logo, Website design and text belong to Frontix LLC or our licensors. You're welcome to browse the Website for personal use, but please don't copy, republish or build on its content without written permission. Names and logos of teams, venues, performers and events belong to their owners.
10. No warranties
Apart from the promises made expressly in these Terms and our Refund Policy, the Service is provided "as is" and "as available." To the extent the law allows, we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We don't promise the Website will always be available or error-free. Some places don't allow these exclusions, so they may not all apply to you.
11. Limits on our liability
To the extent the law allows, Frontix LLC and its owners, managers, staff and agents won't be responsible for consequential, indirect, incidental, special or punitive damages, lost profits, or travel, hotel or other out-of-pocket expenses connected with the Service or any event. For any claim about an order, our total liability is limited to what you paid us for that order. For any other claim, it is limited to $100. These limits don't apply where the law doesn't permit them, such as for fraud or gross negligence.
12. Your responsibility to us
If a third party brings a claim against Frontix LLC or its owners, managers, staff or agents because you broke these Terms, misused the Service or tickets, or broke the law or someone else's rights, you agree to cover the resulting losses and costs, including reasonable legal fees.
13. Resolving disputes
Talk to us first
Before either of us starts a formal claim, we each agree to send the other a written description of the issue and work in good faith for 30 days to settle it.
Arbitration
Anything we can't resolve that way will be decided by binding arbitration before one arbitrator, run by the American Arbitration Association under its Consumer Arbitration Rules. Hearings may be held by video or in the county where you live. Either of us can take an eligible individual claim to small claims court instead.
No class actions or jury trials
You and Frontix each agree to bring claims only individually, not as part of a class, collective or representative action, and each give up the right to a jury trial.
Opting out
You can opt out of this Section 13 by emailing inquiry@frontixseats.com within 30 days of first accepting these Terms. Include your name and a statement that you are opting out of arbitration. Opting out doesn't change the rest of these Terms.
14. Governing law
The laws of the state where Frontix LLC is organized, together with applicable federal law, govern these Terms, without applying conflict-of-law rules.
15. Updates to these Terms
We may revise these Terms from time to time and will post the new version here with a new revision date. A revision applies to requests and orders made after it's posted. Orders already confirmed stay under the Terms that applied when they were confirmed.
16. The fine print
- These Terms, the Refund Policy, the Privacy Policy and your written order confirmation make up our whole agreement. If your order confirmation says something different from these Terms, the confirmation wins for that order.
- If part of these Terms can't be enforced, the rest still applies.
- If we don't enforce a provision right away, we haven't given up the right to enforce it later.
- You can't transfer these Terms to someone else without our consent. We may transfer them as part of a merger, acquisition or sale of our business.
- We aren't responsible for delays caused by things we can't reasonably control, like ticketing system outages, government orders or severe weather. Your rights under the Refund Policy still apply.
17. Contact
Policies
Refund Policy
Every Frontix order is sourced individually, so we can't take tickets back just because plans change. We do stand behind every order in the situations below. This policy is part of our Terms of Service.
At a glance
- Event cancelled and not rescheduled: full refund.
- Event postponed or moved: tickets usually remain valid for the new date.
- Tickets don't work at the gate: replacement seats or a full refund.
- We can't deliver, or we cancel your order: replacement seats or a full refund.
- Change of plans: no refund.
1. Cancelled events
If an event is cancelled and not rescheduled, we refund 100% of what you paid for that order, including fees and taxes.
2. Postponed, rescheduled or relocated events
Your tickets generally carry over to the new date or location. Whether a refund is offered depends on the circumstances and on the rules set by the event organizer and ticketing platform. When we learn of a change, we'll contact you with the options available.
3. Tickets that don't get you in
If a ticket we delivered isn't valid for entry, we'll provide comparable or better replacement tickets or refund you in full. Please reach us right away, from the venue if you can, and no later than 48 hours after the event. Include anything that helps, such as a photo or note from venue staff.
4. Orders we can't complete
If we can't deliver the tickets you ordered, or we cancel your order for any reason other than a breach of our Terms by you, you may choose comparable or better seats at no extra cost (if available) or a full refund.
5. What isn't refundable
Outside the situations above, sales are final. That includes:
- Changes in your plans, illness, or not being able to attend
- Weather, traffic or travel problems, when the event still goes ahead
- Changes to opening acts, lineups, casts or programs (unless the event itself is cancelled)
- Being refused entry or removed because of your conduct, or for not following venue rules such as ID or bag policies
- Seat location, once you've approved the seats listed in your quote
6. How to ask for a refund
Email inquiry@frontixseats.com with your name, the event and a short description of what happened. We'll reply within two business days.
7. When you'll get your money
Approved refunds go back to the original payment method, generally within 10 business days of approval. Your bank may take a few more days to show it.
8. Your legal rights
This policy doesn't limit any rights you have under consumer protection laws that apply to you.
Policies
Privacy Policy
This Privacy Policy describes how Frontix LLC ("Frontix," "we," "our," or "us") handles personal information when you visit frontixseats.com (the "Website"), contact us, or buy tickets from us (all together, the "Service"). The short version: we collect what we need to get you your tickets, we don't sell it, and you have choices about it.
1. What we collect
Details you give us
- Who you are and how to reach you: name, email, phone number, billing address.
- What you're looking for: events, dates, number of tickets, seating preferences, budget and any notes (for example, accessibility needs).
- Where tickets should go: the name, email or ticketing account used to transfer tickets to you or your guests.
- Payment details: your payment is processed by a third-party payment processor. We receive confirmation that you paid and limited details like card type and last four digits, never your full card number.
- Messages: what you send us by email, form, text or phone.
Details collected automatically
Like most websites, ours may record technical information when you visit, such as your IP address (and a rough location based on it), browser, device, operating system, the page that referred you, the pages you view and when.
Details from others
We may receive information from ticket sellers and ticketing platforms involved in your order (for example, whether a transfer went through), from our payment processor (for example, fraud checks), and from anyone who books tickets for you.
2. Why we use it
- To answer your requests, prepare quotes and find tickets
- To take payment, complete orders and deliver tickets
- To keep you updated about your order, event changes and support
- To prevent and investigate fraud, chargebacks and misuse
- To run and improve the Website and the Service
- To send marketing where the law allows and you haven't opted out
- To meet legal, tax and accounting obligations and enforce our Terms
3. Who we share it with
Frontix does not sell personal information, and does not share it for cross-context behavioral advertising. We share it only:
- With service providers who help us operate, such as payment processing, email, website hosting and bookkeeping. They may use it only to provide services to us.
- With ticket sellers and platforms, limited to what they need to process your purchase and send the tickets your way.
- For legal reasons, when required by law or legal process, or when needed to protect people, prevent fraud or defend our rights.
- In a business transaction, such as a merger, acquisition or sale of assets, with this policy continuing to apply.
- With your permission, in any other case.
4. Cookies and similar tools
The Website may use cookies that are necessary for it to work and analytics tools that show us how it's used, so we can improve it. We don't use cookies for targeted advertising or to sell your information. You can block or clear cookies in your browser, though some features may then stop working.
Where the law requires, we honor Global Privacy Control (GPC) signals as a request to opt out of the sale or sharing of personal information. We don't currently respond to other "Do Not Track" signals.
5. Emails and texts
We may send you news about events and offers where the law allows. Every marketing email includes an unsubscribe link, and you can also just ask us to stop. We'll only send marketing texts if you've expressly agreed, and you can reply STOP at any time (message and data rates may apply). You'll still receive messages about your own requests and orders.
6. How we protect it
We use reasonable safeguards, including encrypted connections (TLS), limited access to personal information, and trusted payment processors. No system is perfectly secure, so we can't guarantee absolute security. Remember: we will never ask for your card number by email, text or phone.
7. How long we keep it
We keep personal information only as long as we reasonably need it for the purposes in this policy, such as completing orders, supporting you, keeping tax and business records, handling disputes and preventing fraud, or as the law requires. After that, we erase it or strip out anything that identifies you.
8. Your choices and rights
Depending on your state of residence (for example California, Colorado, Connecticut, Virginia and other states with consumer privacy laws), you may be able to:
- Find out what personal information we hold about you and get a copy
- Have inaccurate information corrected
- Have your information deleted, subject to legal exceptions
- Opt out of sale, sharing, targeted advertising and certain profiling (which we don't do)
- Appeal our decision on your request, where your state allows
Email us to make a request. We'll need to verify your identity first. An authorized agent may submit a request for you with proof of authorization. Exercising your rights will never affect the service or prices we offer you.
9. Children
The Service is for adults 18 and over. We don't knowingly collect information from anyone under 18, and we'll delete it if we learn we have.
10. Visitors outside the U.S.
Frontix is based in the United States, and information we collect is stored and processed here. Privacy laws in the U.S. may differ from those where you live.
11. Other websites
We may link to or use services run by others, like ticketing platforms and payment processors. Their own privacy policies apply to them, and we encourage you to read them.
12. Updates
We may update this policy from time to time. We'll post the new version here with a new revision date and, for significant changes, give additional notice where appropriate.